ITIL Foundation Practice Exam 2026 – Complete Study Resource

The acronym RACI stands for Responsible, Accountable, Consulted, and Informed, and it is a tool used in project management and process management to clarify roles and responsibilities within a team or organization.

In this framework, each term defines a specific role in relation to a task or process:

- **Responsible** refers to those who actually perform the work to complete the task. This is the person or people who are doing the work.

- **Accountable** is the person who is ultimately answerable for the correct and thorough completion of the task. This individual has the authority to make decisions and ensures that responsibilities are met.

- **Consulted** includes individuals whose opinions are sought; they provide input and feedback during the process. These are typically subject matter experts who offer guidance and help in decision-making.

- **Informed** are those who need to be kept updated on progress or decisions but are not actively involved in the decision-making process. They need to know the outcome or the status of the task.

Understanding the RACI model is crucial for effective communication and project success, as it helps to minimize confusion about who is responsible for what in a project. By clearly defining these roles, teams can work more efficiently and avoid overlaps or gaps